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Sugar Ribbon
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Sugar Ribbon

Data-enabled communication support for diabetes patients and cohabitants

Role

UX Researcher, Data Analyst

Date

January 2022

Scope
UX ResearchData AnalysisIoT

Redefining Patient Support

Traditional diabetes management focuses solely on the patient. Sugar Ribbon shifts the focus to the "co-habitant" (partners or family). By analyzing the lives of both parties, we sought to turn health data into a bridge for better emotional and physical support.

Data Collection Strategy

We utilized a hybrid approach to capture a week in the life of our participants:

  • Objective Data: Tracked sugar intake via a touch panel, bathroom activity via infrared sensors (for hydration tracking), and daily steps via mobile pedometers.
  • Subjective Data: A Telegram Chatbot collected real-time food logs and daily "support scores" from both the patient and their partner.
Touch panel for sugar intake tracking
Telegram chatbot interface

The Intervention

We discovered that visual data is more motivating than verbal coaching. We designed the Sugar Ribbon, a frosted glass lighting device in the shape of a knot.

  • The left bead pulses based on the patient's blood glucose.
  • The right bead reflects insulin intake. This "ambient awareness" allows family members to stay informed and supportive without the friction of constant questioning.
Sugar Ribbon data dashboard